RULES, RATES AND CHARGES APPLICABLE TO TRANSPORTATION OF PASSENGERS AND BAGGAGE OR GOODS BETWEEN POINTS IN CANADA
RULE 1. DEFINITIONS
In this tariff, the following words shall have meanings set out below:
means luggage or such articles, effects or other personal property of a passenger or passengers as are necessary or appropriate for wear, use, comfort or convenience in connection with the flight.
means the ten provinces of Canada, the Yukon Territory, the Districts and Islands comprising the Northwest Territories of Canada and Nunavut.
means Greater Toronto Airways Inc.
means the movement of an aircraft with payload from the point of take-off to the first point of landing thereafter (intermediate technical or fuel stops excepted).
means a person, firm, corporation, association, partnership, or other legal entity who contracts for the transportation of passengers and baggage, or goods and/or property from a specified origin to a specified destination, for a particular itinerary, agreed upon in advance.
means the point to which the passengers or goods to be transported on a flight are bound.
means the movement of an aircraft without payload to position the aircraft to perform a flight or upon completion of a flight to position the aircraft to a point required by the carrier.
means anything that can be transported by air including animals.
means the point from which a flight commences with payload to be transported.
means a person, other than a member of the air crew who uses the air carrier’s domestic service by boarding the air carrier’s aircraft pursuant to a valid contract.
means any passengers or goods that are transported by air.
RULE 2. APPLICATION OF TARIFF
- This tariff is applicable to the transportation of passengers and their baggage or goods using aircraft operated by Greater Toronto Airways Inc.
- An air service will be furnished under the terms of this tariff only after an appropriate written air transportation contract, in the form prescribed by Greater Toronto Airways Inc., is executed by the charterer and the carrier.
- Air transportation shall be subject to the rules, rates and charges published or referred to in this tariff in effect, by virtue of the effective date on each page, on the date of signing of the air transportation contract.
- The contents of this tariff shall form part of the air transportation contract between the carrier and the charterer and in the event of any conflict between this tariff and the contract this tariff shall prevail.
RULE 3. CURRENCY
Rates and charges are published in the lawful currency of Canada. Where payment is made in any currency other than Canadian, such payment shall be the equivalent of the Canadian dollar amounts published in this tariff on the basis of local banker’s rates of exchange as calculated on the date of signing the air transportation contract.
RULE 4. MILEAGE DETERMINATION
For the purpose of computing rates and charges herein, the mileage to be used, including both live and ferry (if any) mileage, will be the shortest mileage covering the actual airport
to airport great circle distance of the agreed flight or flights, using the following sources in the order listed below:
- Published Canadian and American Aviation Charts, Published by Transport Canada, Nav. Canada, FAA, and Canadian and American government;
- Google Earth or Google Maps Published by Google;
- IATA Mileage. Published by International Air Transport Assosiation;
- Air Distance Manual, published jointly by Internationsl Air Transport Assosiation and International Aeradio Limited;
- And/or combination thereof.
RULE 5. COMPUTATION OF CHARGES
The total price payable by the party contracting for the use of an aircraft shall be the following:
- An amount determined by multiplying the distance travelled by the aircraft determined in accordance with Rule 4 herein, times the
applicable air transportation rate per mile, shown in Table “B”, or, where distances cannot be measured, the rate per hour or fraction
thereof of the flight(s), times the applicable rate per hour shown in Table “B”, provided that the charge for the flight shall not be
lower than the minimum charge per flight shown in Table “B”.
- An amount obtained by multiplying the distance of the ferry flight(s), if any, determined in accordance with Rule 4 herein times the
applicable ferry rate per mile shown in Table “B”, or, where distances cannot be measured, times the applicable ferry rate per hour shown
in Table “B”, provided that the charge per ferry flight shall not be lower than the minimum charge indicated in Table “B”, or
- Point to Point Rates as published in Table “A”.
- Fuel and/or oil consumed in the performance of a contract shall be charged in the amount by which the cost per gallon/litre to the
carrier in Canadian currency exceeds $1.00.
- Due to the inability to foresee actual cost, the following charges will be established at the time that the contract is signed:
- Loading/unloading of the aircraft.
- Charges for goods carried outside the aircraft.
- All charges or expenses incurred by the carrier to cover the cost of accommodation, meals and ground transportation for the air crew whenever the nature of the service to be provided requires said air crew to live away from the place at which it is normally based.
- Charges for storage.
- The actual cost of all passenger and/or goods handling charges incurred by the carrier at an airport other than the carrier’s base.
- The actual cost of any special or accessorial services performed or provided on request.
- Layover charges, if any, as set forth in Table “B2”, will be assessed by the carrier for holding the aircraft on request at any point on the route in excess of the free waiting time.
- Landing charges as per Table “B1”.
- Taxiing charges, if any, for the time required to transport passengers and baggage or goods by taxiing from point to point on the surface calculated by multiplying the time required by the rates and charges per hour shown in Table “B”.
- Valuation charges, if any, in accordance with Rule 11 and Rule 12.
RULE 6. CONDITIONS OF CARRIAGE
(A) Acceptance of Children
- Children under 12 years of age are accepted for transportation when accompanied on the same flight and in the
same compartment by a passenger at least 12 years of age.
- Ages 8 to 11 inclusive will be carried unaccompanied on flights providing: the child is brought to the airport by a parent or
responsible adult; the child has satisfactory evidence establishing his/her age on the date of commencement of carriage; the child possesses
written information showing the name and address of the responsible adult meeting the child at destination; and prior to releasing custody of an
unaccompanied child, the agent will obtain positive identification of the responsible party meeting the child and the signature of the said party.
- The carrier will not assume any financial or guardianship responsibility for unaccompanied children beyond those applicable to an adult passenger.
(B) Exemption from Liability
Subject to the limits of liability contained in this tariff the carrier will be exempted from liability due to any failure
to perform any of its obligations under the carrier’s charter agreement arising from:
- Labour disputes or strikes, whether of the carrier’s employees or of others upon whom the carrier relies for the fulfilment of the flight agreement, and;
- “Force Majeure”, or any other causes not attributable to the wilful misconduct of the carrier including accidents to, or failure of aircraft or any part thereof,
of any machinery or apparatus used in connection therewith. Refusal of a Government or public body, on what ever grounds, to grant the carrier any clearance, licence,
right or other permission necessary for the performance of the carrier’s operation is deemed to be included in the term “Force Majeure”. Provided, always,
that in the event of such failure, the carrier will use its best efforts to fulfil its obligations including the provision of alternate means of transport.
(C) Medical Clearance
The carrier reserves the right to require a medical clearance from the Company Medical Authorities if travel involves any unusual risk or hazard to the passenger or to other
persons (including, in cases of pregnant passengers, unborn children).
(D) Refusal to Transport
- The carrier will refuse passage to any person when:
– Such action is necessary for reasons of safety;
– Such action is necessary to prevent violation of any applicable law, regulation or order of any country or possession to be flown over.
- The carrier will refuse to transport, or will remove at any point, any passenger whose actions or inactions prove to the carrier that his/her mental
or physical condition is such as to render him/her incapable of caring for himself/herself without assistance, unless he/she is accompanied by an attendant
who will be responsible for caring for him/her en route and, with the care of such an attendant, he/she will not require attention or assistance
from employees of the carrier beyond the services normally provided by the carrier –
Carriage of Persons with Disabilities – See Rule 7 (B) Acceptance of Declaration of Self-reliance.
(E) Space and Weight Limitations
Passengers and baggage or goods will be carried within space and weight limitations of the aircraft.
The carrier shall use its best efforts to carry the passengers and baggage with reasonable dispatch. Times shown in charter contracts,
passenger tickets or elsewhere are not guaranteed and form no part of the charter contract.
Flight times are subject to change without notice.
RULE 7. CARRIAGE OF PERSONS WITH DISABILITIES
(A) Acceptance for Carriage
The carrier will make every effort to accommodate a person with a disability and will not refuse to transport a person solely based on
his/her disability. In the event of a refusal, the carrier will offer to provide a
written explanation to the person for the decision to refuse carriage within 10 calendar days of the refusal.
(B) Acceptance of Declaration of Self-reliance
Except for safety-related matters governed by Transport Canada, the carrier will accept the determination made by or on behalf of a
person with a disability that the person is self-reliant and does not require services of a personal nature during a flight, such as assistance with
eating, personal hygiene, using washroom facilities or taking medication.
(C) Acceptance of Mobility Aids
- The carrier will carry as priority baggage, in the cabin where possible, the following mobility aids:
(a) a wheelchair (except when aircraft design does not permit carriage of the mobility aid);
(b) a walker, a cane, crutches or braces;
(c) a device to facilitate communication; and/or
(d) any prosthesis or small medical device.
Where possible, the carrier will allow persons with disabilities to retain any items outlined in b), c), or d) at their seat.
- (2) Where the aircraft design does not permit the carriage of the aid, the carrier will advise the person with a disability of alternate transportation
arrangements that the person may make to transport the aid, or to travel with the aid.
- (3) Providing the aircraft can carry the aid, the carrier will:
(a) disassemble and package, where necessary, the aid for transportation and assemble the aid upon arrival; and
(b) return the aid promptly upon arrival.
- (4) Where the facilities, the tarmac, and the weather conditions permit, the carrier will allow a manually-operated wheelchair to be used to reach:
(a) the boarding gate;
(b) the stairs of the aircraft; or
(c) the door of the aircraft (for aircraft accessible via a boarding system).
(D) Acceptance of Service Animals
The carrier will accept for transportation, a service animal required to assist a person with a disability provided the animal is properly
harnessed and certified in writing, as being trained by a professional service animal institution. The carrier will permit the service animal
to accompany the person with a disability on-board and to remain on the floor at the passenger’s seat or, where there is insufficient floor space
at the passenger’s seat, to remain on the floor in an area where the person can still exercise control over the animal. The carrier will avoid
separating persons with disabilities from their service animal.
(E) Accessible Seating
The carrier will provide the person with a disability with the most accessible seat on the aircraft.
The carrier will consult the person to determine which seat is the most accessible to meet specific disability-related needs.
(F) Services to be Provided
At time of reservation
When a person identifies himself/herself as a person with a disability, the carrier will:
- describe the type of equipment and services available to accommodate persons with disabilities;
- discuss both the level of accessibility and the limitations of the aircraft, the tarmac, the facilities and the availability of boarding
equipment for the available services to accommodate that person’s disability-related needs; and
- note, and offer to confirm in writing, services to be provided as soon as possible after the reservation has been made and before the flight.
At the time of travel
(1) Where a request for a service is made in advance of travel, the assistance provided by the carrier will include
- (a) assistance at check-in;
- (b) assistance to reach the boarding area; (c) assistance to board and deplane;
- (d) assistance with baggage;
- (e) assistance to transfer to/from a mobility aid;
- (f) assistance to transfer to/from a passenger seat;
- (g) inquiring, from time to time after check-in, about the needs of a person who is not independently mobile and attending to
those needs when the services required are usually provided by the carrier;
- (h) limited assistance with beverages and snacks – such as opening packages and identifying items;
- (i) assistance to proceed to the general public area or to a representative of another carrier;
- (j) any additional service to accommodate a person’s disability- related needs.
(2) If the request for these services is not made in advance of travel, the carrier will make every effort to provide the service.
When boarding and deplaning
The carrier will board and deplane persons with disabilities using specialized equipment whenever possible.
As a last recourse, a person may be carried by hand to enplane and deplane if the following applies:
- restrictions inherent to the aircraft or the tarmac prevent the use of any other boarding/deplaning method;
- the person agrees to be hand-carried; and
- this can be done safely.
(G) Liability of Carrier Respecting Mobility Aids
Where a carrier has transported a person’s mobility aid, and the aid is damaged during flight or is unavailable at destination, the carrier will:
- provide the person with a suitable replacement aid;
- if the carrier cannot promptly provide a suitable replacement aid, assist the person in finding a suitable temporary replacement; and
- if a suitable replacement aid is not available within a reasonable amount of time, make every effort to find, with the person, an equitable resolution to the situation.
RULE 8. ACCEPTANCE OF BAGGAGE OR GOODS
- All baggage or goods presented for transportation is/are subject to inspection by the carrier.
- Articles of baggage or goods will not be carried when such articles are likely to endanger the aircraft, persons or property, are
likely to be damaged by air carriage, are unsuitably packed, or the carriage of which would violate any applicable Canadian laws, regulations, or orders.
- If the weight, size or character of baggage or goods renders such baggage or goods unsuitable for carriage on the aircraft, the carrier,
prior to departure of the flight, will refuse to carry such baggage or goods or any part thereof. The following articles will be carried
only with prior consent of the carrier:
- Firearms of any description. Firearms for sport purposes will be carried as baggage provided the passenger possesses the
required permit/licence and, provided that such firearms are disassembled or packed in a suitable case. The provisions of this subparagraph
do not apply to Peace Officers’ prescribed sidearms or other similar weapons.
- Explosives, munitions, corrosives and articles which easily ignite.
(*) Pets including, dogs, cats and birds, when properly crated in leakproof containers and accompanied by valid health certificates or other
documents where these are required. Such pets and animals may be carried in the cargo compartment of the aircraft.
(*) Not applicable to service animals.
RULE 9. REFUNDS
- Application for refund shall be made to the carrier or its duly authorized Agent.
- If a portion of the agreed transportation has been completed, refund will be the difference between the fare, rate or charge paid and the fare,
rate or charge applicable to that portion of the agreed transportation completed, less any applicable cancellation charges, as specified in this tariff.
RULE 10. LIMITATION OF LIABILITY – PASSENGERS
- The liability of the carrier in respect of the death of, or injury to, a passenger is limited to the sum of $5,000
- In no cases shall the carrier’s liability exceed the actual loss suffered by the passenger. All claims are subject to proof of amount of loss.
- The carrier is not liable:
(a) In the case of any passenger whose age or mental or physical condition, including pregnancy, is such as to involve an unusual risk or hazard,
for any damages sustained by that passenger that would not have been sustained but for his/her age or mental or physical condition; or
(b) In the case of a pregnant passenger, for any damages in respect of the unborn child of that passenger.
RULE 11. LIMITATION OF LIABILITY – BAGGAGE
- (*) Subject to subsection (2), the liability of the carrier in respect of loss, or damage to, baggage, whether
caused directly or indirectly by the act, neglect or default of the carrier or not, is limited to the sum of $100 per passenger.
(*) Not applicable to mobility aids – see Rule 7 (G).
- The liability of the carrier is limited to the declared value of baggage except when the passenger:
(a) has declared the value of the baggage to be an amount exceeding $100 per passenger for any one or more passengers; and
(b) has paid an additional charge of $10 per $100 or fraction thereof for the excess amount.
- No action shall be maintained for any loss, or partial loss of or damage to baggage or for any delay in the carriage thereof unless
notice of a claim is presented in writing to the head office of the carrier within 30 days from the date the baggage should have been delivered.
- In no cases shall the carrier’s liability exceed the actual loss of the passenger. All claims are subject to proof of amount of loss.
RULE 12. LIABILITY OF CARRIER – GOODS
- Subject to subsection (2) the liability of the carrier in respect of loss of, or damage to, goods, whether caused directly or
indirectly by the act, neglect or default of the carrier or not, is limited to the sum of $2.50 per pound.
- Liability of the carrier is limited to the declared value of goods except when the passenger:
(a) has declared a value of the goods in an amount exceeding $100, and
(b) has paid an additional charge of $10 per $100 or fraction thereof for the
RULE 13. SUBSTITUTION OF AIRCRAFT(*)
- When, due to causes beyond the control of the carrier, the aircraft contracted for is unavailable at the time the air transportation
commences or becomes unavailable while carrying out such transportation the carrier may furnish another aircraft of the same type or, with the
consent of the party contracting for the use of the aircraft, substitute any other type of aircraft if the rates and charges for the new aircraft
are the same as for the original aircraft, except as provided in paragraphs (2) and (3).
- When the substituted aircraft is capable of a larger payload than the original aircraft contracted, the payload carried in the substituted
aircraft will not be greater than the payload which would have been available in the aircraft originally contracted, unless the party contracting
for the use of the aircraft agrees to pay the rates and charges applicable to the substituted aircraft.
- When the maximum payload of the substituted aircraft is smaller than the maximum payload of the original aircraft contracted, charges will be
based on the rates and charges applicable to the type of substituted aircraft.
(*) Applicable when the contract entails the use of the full capacity of the aircraft in question.
RULE 14. PAYMENT REQUIREMENTS
- Payments for a contracted flight made to any person to whom the carrier, directly or indirectly, has paid a commission or has
agreed to pay a commission with respect to such flight, shall be considered payment to the carrier.
(2) Payment of up to 100% of the total price shall be paid upon signing the contract, with full payment to be paid 1 day prior to flight.
RULE 15. CANCELLATION CHARGES
- When the cancellation is made more than 5 days prior to the planned departure, no cancellation charges shall be levied.
- When the cancellation is made less than 5 days, but more than 24 hours, prior to the planned departure of the first flight, 10 % of the
total air transportation contract price will be retained by the carrier.
- When the cancellation is made less than 24 hours prior to the planned departure of the first flight, 100% of the total air transportation
contract price will be retained by the carrier.
RULE 16. TICKETS
Tickets shall be valid only for dates and times posted on the ticket. Any loss or damage of the ticket beyond recognition shall invalidate the ticket.
The carrier does not issue tickets for unscheduled or charter flights. Subject to the contract between the carrier and the charterer, prior to the flight, the charterer will provide a list of all the passengers’ names to the carrier.
RULE 17. PASSENGER RE-ROUTING
If a charterer has a contract with the carrier where there are additional independent charterers, the carrier is not liable to any passenger
when he/she misses his/her flight. In these instances, no other flight alternative is offered by the carrier to the passenger. However, in the
case where the charterer is the sole charterer for that flight, the aircraft will await the charterer’s arrival as long as the flight does not
impede on aircrew flight duty time limits.
RULE 18. DENIED BOARDING COMPENSATION
The carrier does not overbook flights, therefore, no denied boarding compensation is offered to the passenger.
TABLE “A” RATES AND CHARGES POINT TO POINT RATES (In Canadian Dollars)
||TO New York City
Point to point rates may be quoted on a round trip basis and have precedence over any other type of rates.
In addition, the carrier may indicate a minimum occupancy required by aircraft type in order to carry out a point to point service.
TABLE “B” RATES AND CHARGES PER MILE AND PER HOUR (In Canadian Dollars)
LV.RATE PER MILE
FRY.RATE PER MILE
|MIN. CHARGE PER FLIGHT
LV.RATE PER MILE
FRY.RATE PER MILE
|MIN. CHARGE PER FLIGHT
Above rates to be computed in accordance with Rule 4 herein.
NOTE – Above aircraft and charges are provided as examples only.
TABLE “B1” LANDING CHARGES (In Canadian Dollars)
||CHARGE PER LANDING
Above rates to be computed in accordance with Rule 5 herein.
NOTE – Above aircraft and charges are shown as examples only.
TABLE "B2" LAYOVER CHARGES (In Canadian Dollars)
||FREE WAITING TIME IN HRS
MAXIMUM CHARGE PER DAY OR PART
Above rates to be computed in accordance with Rule 5 herein.
NOTE – Above aircraft and charges are provided as examples only.